babu98 Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal data babu98 collects, how we use it, who we share it with, and how we keep it secure — so you can play with confidence.
Introduction
Your Data, Your Rights: babu98 is committed to handling your personal information with care, transparency, and respect. This Privacy Policy applies to all users of the babu98 website and mobile site, including registered players, visitors, and anyone who contacts our support team.
babu98 ("we", "us", "our") operates as an online casino and sports betting platform designed for adults aged 21 and above in Bangladesh. In the course of providing our services, we necessarily collect certain personal information about you. This Privacy Policy sets out, in plain English, what data we collect, why we collect it, how long we keep it, and what rights you have in relation to your own data.
By registering a babu98 account, visiting our site, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use the babu98 platform. This policy should be read alongside our Terms & Conditions, which govern the overall relationship between babu98 and its players.
babu98 takes data privacy seriously. We invest in security infrastructure, conduct regular internal reviews of data practices, and train our support staff to handle personal information responsibly. We do not sell your personal data to third parties, and we never share your information with advertisers outside of the babu98 platform.
Privacy at a Glance
A summary of babu98's core data commitments. Full details are set out in the sections below.
SSL Encryption on Every Session
Every page and transaction on babu98 is protected by SSL (Secure Sockets Layer) encryption. Data transmitted between your device and our servers cannot be intercepted or read by third parties in transit.
We Do Not Sell Your Data
babu98 will never sell, rent, or trade your personal information to marketers, data brokers, or any third party for commercial gain. Your data is used solely to deliver and improve the babu98 service.
Minimal Data Collection
We collect only the data that is strictly necessary to operate your account, process your transactions, verify your identity, and keep the platform safe. We do not collect data speculatively or build advertising profiles on our players.
You Control Your Data
You have the right to access, correct, and request deletion of your personal data at any time. Requests can be submitted to our support team and will be handled promptly, subject to any legal retention obligations that apply to gambling operators.
Cookies for Performance Only
babu98 uses cookies to maintain your session, remember your preferences, and measure site performance. We do not use third-party advertising cookies or cross-site tracking technologies that follow you outside of babu98.
24/7 Support for Privacy Queries
Our support team is available around the clock in both English and Bengali to answer questions about your data, help you exercise your rights, or address any privacy concern you may have.
What Data We Collect
babu98 collects data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party verification partners.
Information You Provide Directly
When you register a babu98 account or interact with our services, you provide us with personal information including:
- Identity data: full name, date of birth, gender, and nationality.
- Contact data: email address, mobile phone number, and residential address including city (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar).
- Account credentials: username and encrypted password. babu98 never stores passwords in plain text.
- Payment data: bKash wallet number, Nagad account, Rocket account, Upay ID, bank account details (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank), or card details (Visa, Mastercard). Full card numbers are not stored by babu98 — payment tokenisation is handled by our certified payment processors.
- Identity documents: copies of your National Identity Card (NID), passport, or utility bills submitted for account verification purposes.
- Support communications: messages, chat logs, and email correspondence you send to our support team.
Information Generated by Your Use of babu98
When you access and use the babu98 platform, we automatically collect technical and behavioural data including:
- Device and access data: IP address, device type, operating system, browser type and version, and screen resolution.
- Usage data: pages visited, games played, betting history, session duration, click paths, and features used.
- Transaction data: deposit and withdrawal amounts, dates, times, payment methods used, and transaction reference numbers.
- Location data: country and city-level location inferred from your IP address. We do not collect GPS or precise location data.
- Cookie and session data: session identifiers, preference cookies, and performance analytics cookies. See the Cookies section below for full details.
Information From Third-Party Partners
In certain circumstances, babu98 receives personal data from trusted third-party partners:
- Identity verification providers: confirmation of identity document authenticity and age verification results.
- Payment processors: transaction status updates, fraud signals, and chargeback notifications from bKash, Nagad, Rocket, and card processing networks.
- Responsible gaming databases: self-exclusion status checks to prevent excluded individuals from creating new accounts.
- Fraud prevention services: device fingerprinting scores and risk signals used to detect multi-accounting and prohibited activity.
How We Use Your Data
babu98 uses your personal data for the following specific purposes. We do not use your data for any purpose not listed here without your prior consent.
Who We Share Your Data With
babu98 does not sell your personal data. We share your information only in the following limited circumstances, and only to the extent necessary for the relevant purpose:
Payment Service Providers
We share transaction data with payment processors — including bKash, Nagad, Rocket, Upay, and card networks (Visa, Mastercard) — to process your deposits and withdrawals. These providers are contractually bound to handle your data securely and may not use it for any other purpose.
Identity Verification Partners
We share identity document information with certified KYC (Know Your Customer) verification providers to confirm your age and identity. These partners operate under strict data processing agreements and are prohibited from retaining your documents beyond the verification process.
Game Software Providers
Certain game providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — receive minimal session data (such as a pseudonymous player identifier and game stake) to operate the games you play. These providers do not receive your full personal profile or payment details.
Legal and Regulatory Authorities
babu98 will disclose personal data to law enforcement agencies, regulators, or courts when required to do so by applicable law, a valid legal order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect the rights of babu98 or third parties, or respond to an emergency involving risk to life.
How Long We Keep Your Data
babu98 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:
When personal data is no longer required, babu98 securely deletes or anonymises it so that it can no longer be attributed to an identifiable individual. If you request deletion of your account, we will process your request within 30 days, subject to any mandatory retention periods that legally prevent immediate deletion.
Cookies & Tracking Technologies
babu98 uses cookies — small text files stored on your device — to make the platform function correctly and to understand how players use our service. We do not use cookies for cross-site advertising or to track you outside of the babu98 platform.
You can manage or delete cookies at any time through your browser settings. Disabling non-essential cookies will not prevent you from using babu98, though some preference features may not work as expected. Disabling essential cookies will prevent you from logging in and may cause parts of the platform to malfunction.
Your Privacy Rights
babu98 respects your rights in relation to your personal data. You may exercise any of the following rights by contacting our support team via live chat or by emailing [email protected] (plain text — not a clickable link):
Right of Access
You have the right to request a copy of the personal data that babu98 holds about you. We will provide this within 30 days of receiving a verified request, free of charge for the first request in any 12-month period.
Right to Rectification
If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Some corrections (such as name changes) may require supporting documentation for verification purposes.
Right to Erasure
You may request that babu98 delete your personal data. We will action deletion requests promptly, subject to any legal obligation to retain certain records (for example, financial transaction data required under anti-money laundering law). Where deletion is not immediately possible, we will explain the reason and provide a timeline.
Right to Restrict Processing
You may request that babu98 restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved. During a restriction, we will continue to store your data but will not actively process it beyond what is legally required.
Right to Data Portability
You have the right to receive a copy of the personal data you provided to babu98 in a structured, commonly used, machine-readable format (such as CSV or JSON), so that you can transfer it to another service provider if you wish.
How We Protect Your Data
babu98 implements a layered security architecture to protect your personal data from unauthorised access, loss, or misuse. Our key security measures include:
- SSL/TLS encryption for all data transmitted between your device and our servers.
- Encrypted storage for sensitive data fields including passwords (hashed with bcrypt), payment tokens, and identity document files.
- Access controls ensuring that only authorised babu98 staff can access personal data, on a strict need-to-know basis.
- Regular security audits and penetration testing to identify and resolve vulnerabilities in our systems.
- Two-factor authentication (2FA) available on all babu98 player accounts for an additional layer of login security.
- Real-time fraud monitoring to detect unusual account activity and prevent unauthorised transactions.
- Staff data-handling training to ensure that everyone at babu98 who handles personal data does so responsibly and in line with this policy.
While babu98 takes all reasonable precautions to safeguard your data, no online platform can guarantee absolute security. In the event of a data breach that affects your personal information, babu98 will notify affected users promptly and take all necessary steps to contain and remediate the incident.
Changes to This Privacy Policy
babu98 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.
We encourage you to review this Privacy Policy periodically to stay informed about how babu98 handles your personal data. Continued use of the babu98 platform following any update to this policy constitutes your acceptance of the revised terms.
If you have any questions about this Privacy Policy or about how babu98 handles your personal data, please contact our support team. We are available 24/7 in English and Bengali, and all privacy-related enquiries will be handled with the urgency and care they deserve. You can reach us at [email protected] (plain text — not a clickable link) or via live chat inside the babu98 platform.
Your Privacy Is Protected at babu98
Play with confidence knowing your data is secure. Explore our full game library or visit the FAQ for more answers. 21+ only. Please gamble responsibly.